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Archive for the ‘Teenagers’ Category

Paul Greenberg, author of the customer relationship management book, CRM At The Speed of Light, cites a recent blog post about an observation from the IBM Institute of Business Value’s 2012 CEO Study which states, “ The view that technology is a driver of efficiency is outdated; CEO’s now see technology as an enabler of collaboration and relationships-those essential connections that fuel innovation and creativity.” Greenberg notes, “This leads CEO’s to see that the three most important areas for creating sustained economic value are (in order) human capital, customer relationships and products/ services innovation. We are seeing the beginnings of more distributed organizations to handle these transformations.”

So, what does this mean for us Alpha Boomers? We keep hearing that the business community has been reconsidering its attitude towards that part of the work force which is seasoned in our favor although the evidence remains slim. We certainly bring a lot of expertise to the table when it comes to establishing and maintaining positive relationships with customers. And, although Alpha Boomers may not be in the top quintile of Early Adopters when it comes to technology, we are certainly more open to embracing innovative new technologies that have been previous generations.

But, as a story in the New York Times noted this past weekend, the latest economic recession hurt we Boomers more than it did Millennials or members of Gen Y. A woman quoted in the article observed that employers are afraid to hire Baby Boomers because they’re concerned that they might have a negative impact on the company’s health insurance premiums and that it might not be worth investing in training Boomers due to the possibility that they’d leave the company in five years. Personally, I find the concern about leaving the company to be a bit disingenuous since a three years is considered long-term commitment nowadays.

However, in a recent editorial, the journalist Thomas Friedman observed that “everyone who wants a job now must demonstrate how they can add value” better than the above-average software, automation, robotics, cheap labor and cheap genius that’s available to companies these days. It’s going to require individual initiative on each of our parts to develop 21st century skills which compliment new technology and, as Friedman notes, will require us to combine our PQ (passion quotient) and CQ (curiosity quotient) with our IQ (intelligence quotient) to find or invent jobs along with a commitment to consistent learning and re-learning.

So, it seems to me that a challenge to Alpha Boomers will be to make a psychological commitment to stay fit in body, mind and spirit and to do the math so that we’re able to create a cost/ benefit analysis for potential employers which honestly compares the cost of hiring us over a three year period to the cost of hiring a younger worker.

Your thoughts?

I’m curious to learn your insights about a question which concerns me and many of my fellow “Alpha Boomers” (those of us born between 1946-1956). Although society and government have yet to catch up, many of us would rather pay in to social security than to collect it and have no interest in retiring at age 65. In fact, a recent report on CBS Sunday Morning indicated that, while there are currently 75,000 people in the US aged 100 or older, in 40 years there will be more than 6 million. Those will be today’s Alpha Boomers and it means that those people aren’t “senior citizens” but are “middle-aged”.

My point is that many of us Alpha Boomers are able and willing to continue working in economically productive and financially rewarding careers. However, there is an obvious preference by organizations to choose young & inexperienced over older & experienced applicants. Automation and globalization are certainly factors in the downsizing and restructuring which has been prevalent during the past 20 years. It’s my understanding that HR departments have not escaped this trend. So fewer people are left to cope with more applications. That’s led to a mindset whereby it seems that the primary function of HR systems is not as much to find the right applicant than to find a reason to say NO.

It seems to me that the US needs to focus on a way to create opportunities so that Baby Boomers who are able,willing, and (for economic reasons) need to work can collaborate with GenY’ers who need work in order to build financial security and pursue productive careers. Youth benefits from the wisdom and experience of seasoned professionals, older workforce is inspired and revitalized by the ideas and perspective of youth and the result it the whole being greater than the sum of its parts.

Is anybody in the HR industry and business in general considering this perspective? Is my attitude totally Pollyanna and unrealistic?

I’d be interested to hear your thoughts

Our youngest began her college career this Fall but the process started over 10 years ago when we first invested a significant chunk of change in her 529 college fund. Unfortunately, when it was time for her to enter college, rather than multiplying in value that fund was worth about the same as it was when the money was first invested. Of course, that situation impacted her final decision on which college to attend.

Fortunately, she attended a high school which provided terrific guidance in planning for college. Her counselor provided her with a list of 40 schools, including stretch, reach, and safety schools which might be a good fit for her skills and career aspirations. We visited 18 of those campuses over the course of 18 months. Fortunately, most of them are within a 4 hour drive of our home.

During our campus visits, I made sure to have a conversation with the college rep about how a 4 year undergrad degree today is worth about the same as a high school diploma was when I entered college. So, the question was: Does it make any sense in this economy to spend close to a quarter million dollars (tuition plus room & board) on an undergrad degree? Or, would it make more sense to spend the first two years in a much cheaper community college to earn those credits which are the basis for most of a college student’s first two years and then transfer to a four year school to complete the degree?

There’s also a consideration for those teens whose interests and aptitudes might make them less suited for a typical 4 year college degree than to pursue a path which places them in a community college for two years with the goal of joining an organization which will pay for the remaining two years of their education and train them in a thriving industry where their skills, talents, and passions are sorely needed. We’re hearing a lot these days about companies who can’t find the workforce with 21st century skills that they need to compete in today’s economy.

It’s something to consider.

Presented by Degree Jungle “Is College Still Worth It”

I’d also recommend that, along with the U.S. News & World college rankings, you check out the Washington Monthly’s reviews.
http://www.washingtonmonthly.com/college_guide/toc_2012.php

Evaluation is a process. 

Judging is a decision which implies approval or disapproval.

As an analytical personality type, it’s been my experience that I’m frequently thought to be “judging” when, in fact, I’m “evaluating”.

When I attempt to explain that I’m simply in the process of information gathering to personality types who are from more of a “shoot-from-the-hip” orientation, they often become dismissive and agitated. They seem convinced that I’m judging them or a decision they’ve made in a negative way.

It can be quite frustrating.

What’s been your experience?

I love Billy Joel’s music and I respect him as an artist. But I have to disagree with him on his generalization that “Before MTV music said LISTEN to me, and after MTV it said LOOK at me.”

I’d argue that pre-MTV rock music artists like Elvis Presley, The Beatles, The Who, The Stones, Led Zeppelin, Alice Cooper and KISS were very much visual as well as music acts. Fashion and attitude have been part of Rock N’ Roll culture since its inception.

During MTV’s early years, our team of researchers surveyed MTV viewers in those markets where the channel was available in order to learn their reactions to the songs we played. We used a methodology common to radio where the respondent was asked to rate a song based on how familiar they were with it and their level of positive or negative reaction to it. Early on, we were trying to determine a way to factor the visual variable into the equation and we found that the MTV viewers we spoke to frequently responded “I’ve seen that song”. Consequently, we changed the language in our survey to ask “Have you seen this song?”.

During my four years as MTV’s Director of Video Music Programming, it was my observation that the video component might have created some initial interest in a song but, if the music didn’t strike that responsive chord with viewers which catapults a song into the level of viable hit, the video was going to provide the necessary momentum to save the song.

It’s always been about the music.

Image may attract attention but, in the end, it’s the relevance of the music and the emotional connection it makes with the listener that really matters.

A few months ago, I posted a blog piece about cheating on taxes. That prompted a response from Allison Morris who sent me the infographic below created by Online Colleges in a blog piece about how cynical members of the Gen X and Gen Y generations feel about cheating and lying. They appear to think of these behaviors as necessary for basic survival. How much these attitudes are created by media exposure from television police procedurals, movies and music would be an interesting topic to pursue.

Check out the infographic below and let me know what you think.

On Thursday, the United States Supreme Court, SCOTUS to the politicos among us, will announce its decision on the Affordable Health Care Act or as master of rhetoric Dr. Frank Lunz has repositioned it, “Obamacare”. This collection of political cartoons pretty much summarizes the extent and divisiveness of the debate on this issue:

Of course, most of us have been more inclined to listen to the rhetoric of this debate than have actually bothered to read about the details. Here’s a link to the summary provided by the US Senate:
http://dpc.senate.gov/healthreformbill/healthbill52.pdf

I realize that Steve Jobs is revered by his disciples but he must have been a horrible boss.

I know that, despite how he treated them, most of his former employees say positive things about Steve. But that reminds me of a guy I once worked with who embraced a Marine bootcamp approach when training new employees. He first took every opportunity to publicly humiliate them. Then, once their self-esteem was at or below ground level, he would feed them the occasional compliments so that they came to rely on him for their sense of self worth. I’m not accusing Jobs of being that consciously manipulative but the results of his behavior seem similar.

Giving Steve is due, the guy was an astute visionary and an amazing salesman. He understood how to be a messiah to his geek constituency and he did set the bar high for the rest of us.

All of that said, I don’t want to give the impression that I have a negative attitude about the guy. As his wife observed, he was a flawed and complicated man; at times cruel and hard-hearted, at times teary and vulnerable.

Some of the quotes and insights which I jotted down while listening to the audiobook:

*Stand at the intersection of humanities and science.
*The various religions are different doors to the same house.
*Form follows emotion
*The journey is the reward.
*Today isn’t liberal vs. conservative. It’s constructive vs. destructive
*One way to remember who you are is to remember who your heroes are.
*Prune to keep the tree strong.
*If you’re not busy being born, you’re busy dying. (Bob Dylan)

Full disclosure: I’m a PC, not an Apple (Although, I do now use an iPhone). So, I until I read this book, I didn’t know much about Steve Jobs except for his legend. Like most, I was saddened when he died and I got emotional when I watched the YouTube clip of his 2005 Stanford commencement address.

But this was not a warm & fuzzy guy.

Steve Jobs was a guy who behaved like he believed he was a chosen one. And, because he had a genius for design, an ability to intimidate (he used that intense stare you see on the book cover to great effect), and a gift to persuade, we enabled him.

That’s a cause for mixed emotions about the man but Steve Jobs’ positive impact on society is undeniable.

I can still remember when it hit me. After 13 hours of labor, my wife had given birth to our daughter at 1:15am on May 27th, 1994. A few hours later, I was home in the shower and it suddenly struck me. I finally understood the meaning of the word “commitment”. That’s when I learned what it meant to be a father and that realization helped me to appreciate my dad.

Earl N. Brindle died on a Saturday night in early December, 2006 just a few weeks shy of his 87th birthday. He and my mother started dating when they were 16 and had been together for 71 years. The only time they were apart was for four years during World War II. They were married 70 years ago this month.

Dad was born in Raynham, MA., the son of the late Thomas H. and Gertrude (Smith) Brindle. He was a resident of the small Rhode Island village where I grew up since 1947 where he had owned and operated the former Earl N. Brindle Insurance Agency.

Dad served as the Treasurer of the Greenville Vol. Fire Dept., a trustee of the Greenville Baptist Church, he was the first chairman of the Smithfield Sewer Authority (He was amused that the town named the sewage processing plant after him), he served on the Board of Directors for the Greenville Public Library, and in 1999, was inducted into the Smithfield Heritage Hall of Fame. He was also a WWII Army Aircorp Veteran serving in the Asiatic-Pacific Theater as part of the ground crew which took care of the cargo planes which flew over the hump from India to China.

That’s my father’s official bio. But it doesn’t really tell you much about the man.

Something I discovered after my father’s death was that in the summer of 1929 when he was 10 years old Dad and his best friend hitchhiked from Cranston, RI to Raynham, MA and then back home again. That’s a distance of more than 30 miles. And it was back in the day when cars were still relatively rare and most roads were either dirt or two lanes. Today’s equivalent would probably be a couple of 10 year olds hitching a couple of hundred miles from home.

When Dad was a boy, some kid threw a rock which hit my father in the head and all but blinded him. From that day forward, he had to wear glasses with lenses as thick as Coke bottle bottles and his dream of becoming a pilot was ended. Dad didn’t complain about it. He just “made the best of it.”

My father was in the insurance business but he wasn’t a hard-sell kind of guy. Dad was a little ahead of his time because his approach was what would be described today as “consultative”. Of course, he wanted to do a good job for his company but he felt that the best way to accomplish that was by doing what was right for his customer. It wasn’t uncommon while I was growing up to have the phone ring at midnight or 2AM with someone calling to say that they had been in an accident or that there’d been a fire at their home. When that happened, Dad would help them through it and make sure that his customer got what they were owed from the insurance company.

Dad wasn’t really a social kind of guy. He was friendly, amusing and a good conversationalist in a social setting when he had to be. But my sense is that he was somewhat of a loner and, given the choice, would have avoided social scenes. Nevertheless, Dad was generous with his time and several people became his clients when he stopped to give them a helping hand with a flat tire or some other car problem.

When he was a young man, Dad had joined a local Providence insurance firm and had been a rising star in the company. After 20 years with the firm, Dad asked for a raise. My brother and I were heading off to college and , although Dad appreciated some of the perks and small salary increases that he’d been given over the years, he still felt that he was being underpaid. His employer interpreted Dad’s request as ungrateful and impertinent, fired him and then sued my father for potential business he might take away. Amazingly, the judge upheld the company’s position and ordered my father to pay the company $10,000 (approx. $ 40,000 in 2010 dollars) for potential business that he might take away. It was an unjust and devastating decision especially with two kids about to head off to college but Dad just hunkered down and started his own business.

My father was a man who had the courage of his convictions. He tried to be open-minded and just. And he tried to accept others on their own terms as who and what they were. Nevertheless, he wasn’t afraid to speak out about what he considered to be right and wrong.

When Dad was chairman of the Smithfield Sewer Commission, an unpaid position, he devoted a lot of time and energy to make sure that the town got the best and most economical system available. Some cynical folks accused him of being corrupt because they assumed that anyone in that position must be taking bribes. I’ll always remember one meeting which I decided to attend when I drove home for a visit. My father didn’t know I was there but during a break in the meeting he went to the lobby for a drink of water. While he was there alone, a group of 7 or 8 men who were about half my father’s age approached him menacingly. They disagreed with his position on whatever issue was being discussed and they were trying to bully him. As I watched, the group started closing in on my father and I thought I was going to have to step in. But Dad just stood his ground, stayed calm, explained his opinion and walked away. It was quite a performance and I was proud to be his son.

As I’ve grown older, I’ve started to notice similarities between myself and my father. Our body types are more alike than I’d once thought. I like learning new things and sharing information with others that might help them to increase their understanding or improve their life. Although perceived by some to be an outgoing socializer, my nature is to be somewhat of a loner. At home, I’m not handy. Neither was he. But I know it and hire experts. He tried to do it himself. Then we brought in the experts!

Through his actions and his words, Earl N. Brindle taught me about being a generous and compassionate friend and neighbor, about being a trustworthy and equal partner in marriage, about being a good parent and about being focused on getting the job done right.

My dad. His life ended five and a half years ago but his spirit is with me on this Father’s Day.

The Frugal Dad blog recently posted this infographic which traces the development of technologies which have disrupted culture, society, or our daily lives. What do you see here that’s directly impacted your life?

Source: FrugalDad