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May your blessings outnumber your regrets.

Norman Rockwell’s “Thanksgiving”

Steve Van Zandt of E Street Band and Sopranos fame has launched a Kickstarter campaign to raise $100,000 by October 24th for a combination concert/ theatrical event he’s producing for the reunited Young Rascals “Once Upon A Dream”. The concept is being described as “a Rock “N Soul dance party meets The Jersey Boys.”

The project has exceeded its $100,000 goal. In return for support, Van Zandt offered ways to make donors part of the show including what’s described as “killer merchandise”. Donors could pledge as little as one dollar although some pledged at the $ 2,500 level and some at the $ 5,000 level.

If you were a Rascals fan in the 60s  here’s a link to learn more http://kck.st/RYqWcj

Where Were You (When The World Stopped Turning)” –

Where were you when the world stopped turning on that September day?
Were you in the yard with your wife and children
Or working on some stage in L.A.?
Did you stand there in shock at the sight of that black smoke
Risin’ against that blue sky?
Did you shout out in anger, in fear for your neighbor
Or did you just sit down and cry?

Did you weep for the children who lost their dear loved ones
And pray for the ones who don’t know?
Did you rejoice for the people who walked from the rubble
And sob for the ones left below?
Did you burst out with pride for the red, white and blue
And the heroes who died just doin’ what they do?
Did you look up to heaven for some kind of answer
And look at yourself and what really matters?

[Chorus:]
I’m just a singer of simple songs
I’m not a real political man
I watch CNN but I’m not sure I can tell
You the difference in Iraq and Iran
But I know Jesus and I talk to God
And I remember this from when I was young
Faith, hope and love are some good things He gave us
And the greatest is love

Where were you when the world stopped turning on that September day?
Were you teaching a class full of innocent children
Or driving down some cold interstate?
Did you feel guilty ’cause you’re a survivor
In a crowded room did you feel alone?
Did you call up your mother and tell her you loved her?
Did you dust off that Bible at home?

Did you open your eyes, hope it never happened
Close your eyes and not go to sleep?
Did you notice the sunset the first time in ages
Or speak to some stranger on the street?
Did you lay down at night and think of tomorrow
Or go out and buy you a gun?
Did you turn off that violent old movie you’re watchin’
And turn on “I Love Lucy” reruns?

Did you go to a church and hold hands with some strangers
Did you stand in line and give your own blood?
Did you just stay home and cling tight to your family
Thank God you had somebody to love?

[Chorus x2]

And the greatest is love.
And the greatest is love.

Where were you when the world stopped turning on that September day?

(Written & sung by Alan Jackson)

Writer Bill Bryson owns a house in the English countryside. While searching through his attic one day, he discovered a door which led to a small roof and a view of the surrounding area. The experience led Bryson to start thinking about the history of his new community and his new home. Those thoughts, in turn, led to his study of the various rooms in which we live, the contents of those rooms, and their origins. Here are a few of the insights which Bryson shards:

*The dining table was originally just a plain board which was put up at meal time. Eventually, the term “board” came to signify not only the table but also the meal itself. Thus, the expression “room & board”. Also, expressions such as “above board” meaning honest because ones hands were visible and “under the table” meaning dishonest.

*The creation of the fireplace changed everything. It enabled a building to have two stories which added more rooms and the opportunity for privacy.

*In 1884, just 128 years ago, a New England company introduced the concept of preserving food during ocean voyages by using ice from Wenham Lake in Massachusetts.

*Thomas Jefferson created the American French Fry.

*English clergymen preached against eating the potato because it grows underground (the domain of the Devil) and because the potato wasn’t specifically mentioned in the Bible.

*Ironically, people like Thomas Chippendale whom we no admire for their craftsmanship are also the people who created mass manufacturing.

*Christopher Columbus never set foot on the American continent. One significant accomplishment of Columbus’ voyages, however, was to introduce syphillis to the population of Europe.

*The Pacific Ocean was much bigger than Magellan anticipated. His crews ran out of food and were reduced to eating a mixture of rat droppings and wood shavings in order to stave off their hunger. (Yummy!) Only 18 members of Magellan’s original crew of 260 men survived the voyage. They became the first humans to circumvent the globe.

*60% of the world’s food varieties today originated in the Americas.

*The first coffee shop was created in London in a shed behind a church in 1652 (very pre-Starbucks!)

*In his diary entry for September 25, 1660 Samuel Peeps recorded the first known English language mention of tea.

*Bryson suggests that classes on the history of marketing begin with the story of how the British encouraged opium sales in China.

*If you flush a toilet with the seat up, germs linger in the air for up to 2 hours.

*During the early days of indoor plumbing, water closets were reserved for the servant class. The upper classes thought indoor toilets were demeaning and preferred outhouses.

*In 1716, Thomas Jefferson built Monticello on the edge of the known world. It’s telling that he faced the front of the house toward the wilderness rather than toward civilization.

*When Jefferson died on 7/4/1826, he was $ 100K in debt. His daughter tried to sell Monticello for

$ 70K but eventually sold it for only $ 7,000.

*Prior to the Revolutionary War, the British enforced a law which ordered that goods sold to America had to first pass through England. Consequently, something produced in Cuba would have to first travel across the Atlantic to England and then back to the American colonies.

*Falls from stairs rank as the 2nd most common cause of accidental death.

*Amazingly, we’ve had electricity and phones for as long as we’ve known that germs cause disease.

*The invention of the cotton gin by Eli Whitney, who lived in Massachusetts and was a Yale grad, increased the amount of slavery in the South. Prior to the cotton gin’s invention, slavery was on the decline. Its invention also turned child labor into a necessity because the kids were small enough to access problem areas and paved the way for the Civil War. (Talk about unintended consequences).

*Bryson makes Charles Darwin’s sometimes tragic story come alive in a way that I’ve never heard it told before.

*It takes the average citizen of Tajikistan a whole year to produce the same amount of carbon emissions as it does for the average European to produce in 2.5 days and for an average American to produce in just 28 hours.

These are just a few of the interesting insights which Bill Bryson brings to our attention about many of the things we take for granted in our daily lives. If you’re as fascinated about this stuff as I am,  I think you’ll enjoy this book.

In closing, Bryson gives us something to think about: Is it possible that in our endless quest to fill our lives with comfort and happiness that we’re creating a world that has neither?

A few months ago, I posted a blog piece about cheating on taxes. That prompted a response from Allison Morris who sent me the infographic below created by Online Colleges in a blog piece about how cynical members of the Gen X and Gen Y generations feel about cheating and lying. They appear to think of these behaviors as necessary for basic survival. How much these attitudes are created by media exposure from television police procedurals, movies and music would be an interesting topic to pursue.

Check out the infographic below and let me know what you think.

Yesterday, I was having a problem renewing a couple of my website domains via my GoDaddy account. So, I called the customer service hotline.

The guy who was assigned my call was efficient, learned about my issue then promptly fixed my problem and explained why I had encountered the difficulty. That was standard operating procedure.

What surprised and delighted me was what happened next.

Based on my information, GoDaddy’s rep knew that I lived in Saratoga Springs, New York. So, he asked me what I thought about jockey Ramon Dominguez’s accomplishment of winning 6 races at Saratoga Race Course over the weekend.

His question started a conversation about the work I’m doing for the New York Racing Association this summer at Saratoga Race Course and about his family’s love of horse racing. He told me that he often takes his kids to Santa Anita in California but that his relatives have been to Saratoga and have recommended that he visit, too. He then told me that he and his family were planning to vacation in Saratoga Springs next summer. I told him that I thought they would really enjoy their visit, wished him well, thanked him for his help, and we ended out conversation.

For me, it was a terrific customer experience. Yes, we resolved my business problem but there was also an emotional connection and exchange of humanity. My opinion about and trust of GoDaddy was definitely improved by the experience.

In GoDaddy’s follow-up questionnaire, I suggested that they give that man a raise. I hope that they take my recommendation seriously.

Controversial, sometimes nasty, cartoons have been part of the American political landscape since the pre-Revolutionary War days. They just didn’t have Photoshop. Here are some examples of what’s being shared on Facebook during this year’s presidential campaign:


If you’re an “undecided”, these efforts might persuade you one way or another. If you’re a partisan, they’ll simply reinforce your opinion. And, of course, now that the Supreme Court has upheld Obamacare (The Affordable Health Care Act), the images produced by both sides are bound to become more and more offensive as fears mount that the other guy just might win.

On Thursday, the United States Supreme Court, SCOTUS to the politicos among us, will announce its decision on the Affordable Health Care Act or as master of rhetoric Dr. Frank Lunz has repositioned it, “Obamacare”. This collection of political cartoons pretty much summarizes the extent and divisiveness of the debate on this issue:

Of course, most of us have been more inclined to listen to the rhetoric of this debate than have actually bothered to read about the details. Here’s a link to the summary provided by the US Senate:
http://dpc.senate.gov/healthreformbill/healthbill52.pdf

I realize that Steve Jobs is revered by his disciples but he must have been a horrible boss.

I know that, despite how he treated them, most of his former employees say positive things about Steve. But that reminds me of a guy I once worked with who embraced a Marine bootcamp approach when training new employees. He first took every opportunity to publicly humiliate them. Then, once their self-esteem was at or below ground level, he would feed them the occasional compliments so that they came to rely on him for their sense of self worth. I’m not accusing Jobs of being that consciously manipulative but the results of his behavior seem similar.

Giving Steve is due, the guy was an astute visionary and an amazing salesman. He understood how to be a messiah to his geek constituency and he did set the bar high for the rest of us.

All of that said, I don’t want to give the impression that I have a negative attitude about the guy. As his wife observed, he was a flawed and complicated man; at times cruel and hard-hearted, at times teary and vulnerable.

Some of the quotes and insights which I jotted down while listening to the audiobook:

*Stand at the intersection of humanities and science.
*The various religions are different doors to the same house.
*Form follows emotion
*The journey is the reward.
*Today isn’t liberal vs. conservative. It’s constructive vs. destructive
*One way to remember who you are is to remember who your heroes are.
*Prune to keep the tree strong.
*If you’re not busy being born, you’re busy dying. (Bob Dylan)

Full disclosure: I’m a PC, not an Apple (Although, I do now use an iPhone). So, I until I read this book, I didn’t know much about Steve Jobs except for his legend. Like most, I was saddened when he died and I got emotional when I watched the YouTube clip of his 2005 Stanford commencement address.

But this was not a warm & fuzzy guy.

Steve Jobs was a guy who behaved like he believed he was a chosen one. And, because he had a genius for design, an ability to intimidate (he used that intense stare you see on the book cover to great effect), and a gift to persuade, we enabled him.

That’s a cause for mixed emotions about the man but Steve Jobs’ positive impact on society is undeniable.

I was saddened to learn of the untimely death of yet another member of the music community, The Bee Gee’s Robin Gibb. Robin and Barry had been the two survivors of the four Gibb brothers. The youngest brother, Andy, died tragically at the age of 30. Robin’s twin, Maurice, passed away in 2003. Now, of those four talented brothers, only Barry remains.

My only personal encounter with the Bee Gees was in an elevator at 30 Rock. I was then working at WNBC Radio. The Bee Gees were the musical guests that week on Saturday Night Live in the wake of their huge success with the “Saturday Night Fever” soundtrack. One afternoon, I was heading back down to the radio station on the second floor from the seventh floor commissary and, when I stepped into the elevator, found myself alone with the three Gibb brothers.

Fortunately, I was feeling more glib than shy at that particular moment so, as they looked at me and I at them, I smiled and asked: “Are you boys all behaving yourselves?”. They seemed to enjoy the engagement and we all laughed and bantered a bit during the brief five floor elevator ride. I immediately liked them all. Despite the fact that they were, at that point in their careers, huge and wealthy stars (and not yet the objects of derision by the tragically hip), they were unselfconscious and very likable.

For some reason, I felt the strongest connection with Robin. It might have been his eye contact or something that he said. Whatever it was, although I was favorably impressed with both Barry and Maurice, my reaction following that five floor 30 Rock elevator ride was that I liked Robin Gibb best.

Although I still enjoy hearing “Stayin’ Alive”, my favorite Bee Gees hits tend to be the early ballads. I’d never given much thought to who sang lead on their songs so it was a little surprising to learn that Robin Gibb had sung lead on some of my favs, “Gotta Get A Message To You”, “Massachusetts”, and “How Can You Mend A Broken Heart”.

I was impressed with this report aired on NPR’s “Morning Edition” following the announcement of Robin’s death: http://n.pr/LcZHdV

R.I.P, Robin Gibb. Thank you for your music and the memories.